Cookie Policy

Effective Date: November 15, 2025 | Version 1.0

Last Updated: November 15, 2025

Cookie Transparency: This policy explains how Renke uses cookies and similar technologies to enhance your experience and provide better transport information services.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

1.1 Types of Cookies We Use

We use different types of cookies for various purposes:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
  • First-Party Cookies: Cookies set directly by Renke
  • Third-Party Cookies: Cookies set by external services we use (like Google Maps)

2. How We Use Cookies

EssentialEssential Cookies

These cookies are necessary for our website to function properly. They cannot be disabled.

  • Authentication: Keep you logged in to your account
  • Security: Protect against cross-site request forgery attacks
  • Load Balancing: Ensure proper distribution of website traffic
  • Form Data: Remember information you've entered in forms

Legal Basis: Legitimate interest (necessary for website functionality)

PerformancePerformance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

  • Analytics: Track page views, user journeys, and popular content
  • Error Monitoring: Identify and fix technical issues
  • Performance Monitoring: Measure page load times and optimize speed
  • Usage Patterns: Understand which features are most useful

Legal Basis: Consent (you can opt out of these cookies)

PreferencesPreference Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

  • Location Preferences: Remember your frequently searched locations
  • Display Settings: Remember your preferred map view and layout
  • Language Settings: Store your language preference
  • Search History: Remember recent searches for quick access

Legal Basis: Consent (you can opt out of these cookies)

3. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

Google Maps

Purpose: Provide mapping services, location search, and route calculations

Cookies: Various cookies for map functionality and usage analytics

Google Privacy Policy

Google Analytics

Purpose: Understand website usage and improve user experience

Cookies: _ga, _gid, _gat for anonymous usage tracking

Google Analytics Privacy Policy

4. Managing Your Cookie Preferences

4.1 Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. 1. Click the three dots menu → Settings
  2. 2. Go to Privacy and Security → Cookies
  3. 3. Choose your preferred cookie settings

Mozilla Firefox

  1. 1. Click the menu button → Settings
  2. 2. Go to Privacy & Security
  3. 3. Adjust cookies and site data settings

Safari

  1. 1. Go to Safari → Preferences
  2. 2. Click the Privacy tab
  3. 3. Adjust cookie settings

Microsoft Edge

  1. 1. Click the three dots menu → Settings
  2. 2. Go to Cookies and site permissions
  3. 3. Manage cookies and site data

4.2 Cookie Consent Management

Manage Your Preferences: You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies.

4.3 Opt-Out Options

For specific third-party services, you can opt out directly:

5. Impact of Disabling Cookies

Important: Disabling certain cookies may affect your experience on our website.

5.1 If You Disable Essential Cookies

  • You may not be able to log in to your account
  • Some website features may not work properly
  • Form submissions may not function correctly
  • Security features may be compromised

5.2 If You Disable Performance Cookies

  • We cannot improve our website based on usage data
  • Technical issues may take longer to identify and fix
  • Website performance optimization may be limited

5.3 If You Disable Preference Cookies

  • Your location and search preferences will not be remembered
  • You'll need to re-enter preferences each visit
  • The website experience will be less personalized

6. Cookie Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: Expire after 30 days of inactivity
  • Preference Cookies: Retained for up to 1 year
  • Analytics Cookies: Retained for up to 2 years

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a notice on our website
  • Requesting renewed consent where required by law

8. Contact Us

If you have any questions about our use of cookies or this cookie policy, please contact us:

ABODigital (Pty Ltd)

Email: support@renke.co.za

Subject Line: "Cookie Policy Inquiry"

We're here to help you understand and manage your cookie preferences.

9. Related Policies

For more information about how we handle your data, please see our related policies: